Telecaller – Customer Service Executive in Alappuzha | Male/Female

Full Time 3 days ago
Employment Information
Job Details

We are hiring a dynamic and result-driven Telecaller from Alappuzha to manage outbound calls, handle customer inquiries, and follow up on sales leads. 

The ideal female or male from Alappuzha candidate should be confident, persuasive, and eager to meet daily call targets while delivering excellent customer service.

 

Key Responsibilities as Telecaller job in Alappuzha:

  • Make outbound calls to prospective customers and explain our services.
  • Handle inbound calls with professionalism and clarity.
  • Achieve daily and monthly targets for call volume and lead conversion.
  • Maintain accurate records in the CRM system and follow standard operating procedures (SOP).
  • Schedule appointments or walk-ins with qualified leads.
  • Update and submit daily, weekly, and monthly performance reports.
  • Collaborate with department heads and report to the team manager.

 

Qualifications Customer Service Jobs in Alappuzha:

  • Minimum education: 12th Pass; Bachelor's Degree preferred.
  • Prior experience in telecalling, telesales, or customer service in Alappuzha is desirable.
  • Excellent verbal and written communication skills in English and Hindi (or local language of Kerala).
  • Strong listening, interpersonal, and convincing abilities.
  • Familiarity with CRM tools and Microsoft Office is a plus.
  • Self-motivated with the ability to handle pressure and meet targets.

 

How to Apply:

Hit button below and submit job application with updated resume. Start your career in Alappuzha with us today!

 

Looking to build a rewarding career in sales and communication? Join us as a Telecaller in Alappuzha and take the first step towards professional growth! If you have a confident voice, love speaking with people, and are driven to achieve targets, we have the perfect opportunity for you. 

With supportive leadership, performance-based incentives, and career advancement options, your success starts here.